Terms of Service
Terms and conditions for using our services
Last updated: January 2025
By accessing and using the Knet Appliances website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing
All prices are in Kenyan Shillings (KES) and are subject to change without notice. We reserve the right to modify prices at any time.
- • All orders are subject to acceptance and availability
- • We reserve the right to refuse or cancel any order
- • Payment must be made in full before delivery
- • We accept M-Pesa, bank transfers, and credit/debit cards
- • Delivery charges are additional and calculated at checkout
Delivery
Delivery times are estimates and may vary due to circumstances beyond our control. We are not liable for delays in delivery.
Installation
Installation services are provided by qualified technicians. Additional charges may apply for complex installations or modifications.
Manufacturer Warranty
All products come with manufacturer warranty. Warranty terms vary by product and manufacturer.
Returns
Returns are accepted within 30 days of purchase for defective items, and within 7 days for change of mind, subject to our returns policy.
Knet Appliances shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
For questions about these Terms of Service, please contact us:
Email: legal@knetappliances.co.ke
Phone: +254 700 123 456
Address: Knet Appliances Center, Moi Avenue, Nairobi, Kenya